The food was good, they need to work on order delivery, they forgot to give me my chicken strip dinner and messed up the drink order. Usually their spot on, but they have been slacking last couple of times.
I understand it gets late and we all just want to go home! Rather it's getting off work or late getting out of a ball game....1st placed our order then when we got our order we got one order of fries when should of had four total, let the car hop know and gave her our receipt before got to check the rest of order she gone, I noticed I didn't get any of my meal except for my shake... yum..i pushed the famous red button and let her know I didn't get my order as well...she said according to your receipt you didn't order that with a sarcastic remark! Our car hop brings our fries while waiting on my meal only to find out she only brings one more order of fries....we then told her we needed two more and she acted frustrated at us like it was our fault ...lets just say when I finally got my food a different car hop brought it with the right number fries then I paid the car hop for my late order and was glad it was over and was ready to get out of there thinking it was over only to get down the road and my chicken wasn't done....i gave up on it and decided it was best to just keep driving to be the better person in the whole deal!!!!!!! I EXPECTED THIS FROM MCDONALD'S DRIVE THRU ORDERS but not sonic.....
Food is ok ..but ordered for 2 got our food ...buns cold meat warm...recieved 2 napkins and 1 peppermint and 1 salt package wasn't asked if needed anything extra ..
Well my 5 star went out the window! Still better than the Duncan location but... Just waited nearly 20 minutes for 1 burger. 1 onion ring and two drinks. These folks are having serious employee competence issues. I checked the burger and it was cold. We had watched it set on the counter waiting on a car hop for 10 minutes. Then Angel the angry car hop rolled her eyes at me for telling her to heat it up again. Manger brought it out as a re cook and didn't even offer an explanation or apology. Then the bun was super hard as she stuck it back on the grill to re heat it. Looks like she needs to hit McD's and get her night manager job back. Definitely not a Sonic quality moment!
Worst food hands done from any sonic I've been to. There was only one napkin, no ketchup, no reciept in the bag. That's not even the worst of it. I live less than 3 min. Away from there and ALL of my food was cold when I set down to eat. How is everything completely cold within 5 min. Of being made??!! Ridiculous and would not recommend to a single person.
Guess one actually has to tell them everything you want instead of taking for granted they would know
Sonic Drive In is a US Restaurant based in Marlow, Oklahoma. Sonic Drive In is located at 908 N Broadway, Marlow, OK 73055, USA.
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